Promotion incentive not received in wallet

Modified on Fri, 17 May at 7:48 PM

Once the promotional offer is successfully completed by a user, it may take upto 24 hours for the amount to be reflected in the wallet. After the amount is credited, you can add your bank account details and place the withdrawal request for the same.

Note: The withdrawal process may take upto 24-48 hours depending upon banks. Please be patient!.

In case you still did not receive the amount, feel free to raise a ticket on support.togopool.com or drop an email at 
support@togopool.com

Video link: https://www.youtube.com/watch?v=VB7bXCdn6M4

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